Terms & Conditions

By booking a service with D-Lux Details, you agree to the following terms and conditions:

1. Service Expectations

We provide professional detailing services designed to improve the appearance and condition of your vehicle.
While we aim for the best possible results, some stains, scratches, paint defects, oxidation, and interior damage may be permanent and cannot be fully removed.
Results may vary depending on the vehicle’s condition.

2. Vehicle Condition

Customers must disclose any known damage, repainting, sensitive areas, aftermarket parts, or mechanical issues before service.
We are not responsible for pre-existing damage, including but not limited to scratches, dents, paint chips, loose trim, cracked dashboards, worn upholstery, or faulty electronics.
Vehicles with excessive dirt, pet hair, bodily fluids, mold, or biohazards may be subject to additional charges or termination of service.
Center console and/or glove box need to be completely cleared in order for them to be detailed. If personal belongings are still in the center console or glove box, we will not detail this area.

3. Personal Belongings

Customers are responsible for removing all personal items prior to service or may face a additional charge for removal by us.
D-Lux Detail is not responsible for lost or damaged personal belongings left in the vehicle.

4. Pricing & Payment

Pricing is based on vehicle size, condition, and selected services.
Final pricing may change if the vehicle condition differs from what was described at booking.
Payment is due upon completion of service unless otherwise agreed.
We reserve the right to require deposits for certain appointments.

5. Cancellations & Rescheduling

We require at least [24 hours] notice for cancellations or rescheduling, Same day cancellations come with a fee of 10%.
Deposits may be non-refundable for late cancellations or no-shows.
We reserve the right to reschedule due to weather, safety concerns, or unforeseen circumstances.

6. Satisfaction Policy

Any concerns must be reported within 24 hours of service completion.
We will make reasonable efforts to address valid concerns but do not offer refunds once services have been completed.

7. Liability

We take every precaution while servicing your vehicle.
However, we are not liable for:
- Pre-existing damage
- Mechanical or electrical failures
- Damage caused by previously repaired or repainted panels
- Issues resulting from normal wear and tear
Our liability is limited to the cost of the service provided.

8. Weather & Mobile Services (If Applicable)

For mobile appointments, adequate space and safe working conditions must be provided.
Services may be rescheduled due to unsafe weather conditions.

9. Right to Refuse Service

We reserve the right to refuse or discontinue service for any reason, including if a vehicle is deemed unsafe, excessively unsanitary, or if working conditions pose a risk.

Terms & Conditions

By booking a service with D-Lux Details, you agree to the following terms and conditions:

1. Service Expectations

We provide professional detailing services designed to improve the appearance and condition of your vehicle.

While we aim for the best possible results, some stains, scratches, paint defects, oxidation, and interior damage may be permanent and cannot be fully removed.

Results may vary depending on the vehicle’s condition.

2. Vehicle Condition

Customers must disclose any known damage, repainting, sensitive areas, aftermarket parts, or mechanical issues before service.

We are not responsible for pre-existing damage, including but not limited to scratches, dents, paint chips, loose trim, cracked dashboards, worn upholstery, or faulty electronics.

Vehicles with excessive dirt, pet hair, bodily fluids, mold, or biohazards may be subject to additional charges or termination of service.

Center console and/or glove box need to be completely cleared in order for them to be detailed. If personal belongings are still in the center console or glove box, we will not detail this area.

3. Personal Belongings

Customers are responsible for removing all personal items prior to service or may face a additional charge for removal by us.

D-Lux Detail is not responsible for lost or damaged personal belongings left in the vehicle.

4. Pricing & Payment

Pricing is based on vehicle size, condition, and selected services.

Final pricing may change if the vehicle condition differs from what was described at booking.

Payment is due upon completion of service unless otherwise agreed.

We reserve the right to require deposits for certain appointments.

5. Cancellations & Rescheduling

We require at least [24 hours] notice for cancellations or rescheduling, Same day cancellations come with a fee of 10%.

Deposits may be non-refundable for late cancellations or no-shows.

We reserve the right to reschedule due to weather, safety concerns, or unforeseen circumstances.

6. Satisfaction Policy

Any concerns must be reported within 24 hours of service completion.

We will make reasonable efforts to address valid concerns but do not offer refunds once services have been completed.

7. Liability

We take every precaution while servicing your vehicle.

However, we are not liable for:

Pre-existing damage

Mechanical or electrical failures

Damage caused by previously repaired or repainted panels

Issues resulting from normal wear and tear

Our liability is limited to the cost of the service provided.

8. Weather & Mobile Services (If Applicable)

For mobile appointments, adequate space and safe working conditions must be provided.

Services may be rescheduled due to unsafe weather conditions.

9. Right to Refuse Service

We reserve the right to refuse or discontinue service for any reason, including if a vehicle is deemed unsafe, excessively unsanitary, or if working conditions pose a risk.